Of course, the consumer has the right to withdraw from the contract and return undamaged goods within 14 days of receipt, even without giving a reason.
The consumer bears the costs associated with returning the goods to the seller. The goods must be returned undamaged. Products that were sold in protective packaging must be returned with the protective packaging unopened.
To withdraw from the purchase contract, the consumer may use the model withdrawal form sent to you together with the order confirmation.
Click on the links for complete information about the COMPLAINTS PROCEDURE and the rules for WITHDRAWAL FROM THE CONTRACT.